Seeking Help

Seeking Help

Coronavirus Hotline: 1800 675 398

Hatzolah Emergency:
Melbourne: (03) 9527 5111
Sydney: (02) 9371 2222

Jewish Care Helpline: 8517 5555
Monday – Friday: 9am – 5pm

Lifeline Crisis Hotline: 13 11 14

Kids Helpline: 1800 55 1800

IF YOU OR SOMEONE YOU KNOW IS AT IMMINENT RISK,
CALL EMERGENCY SERVICES ON 000

Immediate Help

If you or someone you know is in crisis, and you are unsure which service to contact, call Kids Help Line on 1800 55 1800 or Lifeline on 13 11 14. Both are available from anywhere in Australia 24 hours a day (toll free) and provide generalist crisis counselling, information and referral services.

If you need to report an incident of child abuse or neglect view Child Protection Services for contact details for state-based child protection agencies.

Police Contacts for Non-Emergency Issues

Victorian Police Victorian Police Switchboard – 03 9247 6666 www.police.vic.gov.au

New South Wales Police Non-urgent police assistance – 131 444 www.police.nsw.gov.au

WA Police Non-urgent police assistance – 131 444 www.police.wa.gov.au

South Australian Police Non-urgent police assistance – 131 444 www.police.sa.gov.au

Queensland Police Non-urgent police assistance – 131 444 www.police.qld.gov.au

Child Protection – State-based Agencies

These agencies are responsible for receiving, assessing and investigating reports of possible child abuse. There are a number of professions who are mandated to report suspicions of child abuse, such as teachers, doctors and nurses. However, anyone who has reasonable grounds for suspecting that a child or young person is being neglected or abused should report it.

NSW Child Protection Helpline  
Phone: 132 111 | 24 hour hotline

QLD Child Safety Services            
Phone: 1800 177 135 | 07 3235 9999
Web: https://www.communities.qld.gov.au/childsafety/about-us/contact-us

SA Child Abuse Report Line        
Phone: 131 478
Web: https://www.childprotection.sa.gov.au/reporting-child-abuse

Victorian Department of Human Services            
Phone: 13 12 78
Web: www.dhs.vic.gov.au

WA Department for Child Protection and Family Support             
Phone: 08 9222 2555 | 1800 622 258
Web: www.dcp.wa.gov.au

 

Education and Support Organisations

Bravehearts: Educating, empowering and protecting children
Phone: 1800 272 831 | Mon-Fri: 8 am – 8 pm (AEST)
Web: www.bravehearts.org.au

Childwise: Child Wise is one of Australia’s leading not-for-profit child abuse prevention organisations.
Phone: 1800 991 099 |   Mon-Fri: 9 am – 5 pm
Web: www.childwise.org.au

Jewish Care NSW
Phone: 1300 133 660
Web: www.jewishcare.com.au

The South Eastern Centre Against Sexual Assault & Family Violence (SECASA)
Phone: 03 9594 2289

Phone Help Lines

Kids Help Line   
Phone: 1800 55 1800 | 24 hour hotline
Web: www.kidshelpline.com.au

Lifeline
13 11 14 | 24 hour hotline
Web: www.lifeline.org.au

Beyondblue

Phone: 1300 224 636
Web: www.beyondblue.org.au

Eheadspace
Phone: 1800 650 890 | 7 days a week  9 am – 1am

 

Find Help

Australian Jewish Psychologists Inc
Web: https://aleph.org.au/

Australian Psychological Society
Phone: 1800 333 497
Web: www.psychology.org.au

ReachOut.com
Web: www.reachout.com

Jewish Care NSW
Phone: 1300 133 660
Web: www.jewishcare.com.au

1800 MYLINE
Phone: 1800 695 463
Web: www.theline.org.au/get-help

1800 RESPECT 
Phone: 1800 737 732 | 24 hour hotline
Web: www.1800respect.org.au

Family Helpline
Phone: 1800 643 000 | 08 9223 1100
Web: www.health.wa.gov.au

Family Relationship Advice Line
Phone: 1800 050 321 | Monday – Friday: 8 am – 8 pm | Sat: 10 am – 4 pm (excluding national public holidays)

Jewish Care Victoria The Front Door
Phone: 03 8517 5999
Web: www.jewishcare.org.au

Mensline Australia
Phone: 1300 78 99 78 | 24 hour hotline
Web: www.mensline.org.au

No To Violence/ Mens Referral Service
Phone: 1300 766 491
Web: www.ntvmrs.org.au

Relationships Australia
Phone: 1300 364 277
Web: www.relationships.org.au

1800 RESPECT   
Phone: 1800 737 732 |    24 hour hotline
Web: www.1800respect.org.au

Blueknot
Phone: 1300 657 380 | 7 Days a week: 9 am – 5 pm
Web: www.blueknot.org.au

Bravehearts
Phone: 1800 272 831 | Mon-Fri: 8 am – 8 pm (AEST)
Web: www.bravehearts.org.au

Child Abuse Prevention Service Helpline
Phone: 1800 688 009

Childwise
Phone: 1800 991 099 | Mon-Fri: 9 am – 5 pm
Web: www.childwise.org.au

Living Well
Phone: (07) 3028 4648
Web: www.livingwell.org.au

One In Six
Web: https://1in6.org

Sexual Assault Resource Centre (SARC)
Phone: 08 6458 1828 | 1800 199 888 | 24 hour hotline
Web: https://www.kemh.health.wa.gov.au/Other-Services/SARC

The South Eastern Centre Against Sexual Assault & Family Violence (SECASA) 
Phone: 03 9594 2289

The Victorian CASA Forum (Sexual Assault Crisis Line – Victoria) 
Phone: 1800 806 292
Web: www.casa.org.au

Victoria Police Sexual Offence and Child Abuse Unit 
Phone: 03 9865 5100

Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 and for parents and carers.

Call 1800 55 1800
www.kidshelpline.com.au

ReachOut.com helps under 25s with everyday questions through to tough times. Reach out provides tools to make life easier.

www.reachout.com

Childwise is a confidential support service for individuals, organisations, professionals and parents requiring assistance on child protection. A compassionate and professional team of trained counsellors can assist with any enquiry or report relating to child sexual abuse.

Call 1800 991 099
www.childwise.org.au
Mon-Fri: 9 am – 5 pm

Eheadspace is a free and confidential telephone and online service for young people aged 12-25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation. Support is also available to concerned parents or carers. www.eheadspace.org.au

Call 1800 650 890
7 days a week  9 am – 1am

Australian Childhood Foundation work to restore love to childhood through relationships that guide, support and have the power to help children heal. Our work is love in action and our teams work with children, families, carers and professionals who share our passion and hope for these children.

Call 1300 381 581
www.childhood.org.au

Impact for Women
Web: www.impactforwomen.org.au/

WIRE – Women’s Information and Referral Service
Phone: 1300 134 130

Mensline Australia is a 24/7 telephone and online support service for men with family and relationship concerns. MensLine is staffed by professional counsellors who are experienced in men’s issues.

www.mensline.org.au

Call 1300 78 99 78

Living Well is an Australian service, and resource, that provides information, encouragement and support to men who have experienced childhood sexual abuse or adulthood sexual assault. Living Well also provides assistance to supporters of these men; their partners, friends, family and service provider

www.livingwell.org.au

Call (07) 3028 4648

No To Violence/ Mens Referral Service provides telephone counselling, information and referrals for men in Victoria, New South Wales and Tasmania. to end their violence and abuse towards family members in Victoria and New South Wales.

www.ntvmrs.org.au

Call 1300 766 491

One In Six helps men who have had unwanted or abusive sexual experiences live healthier, happier lives and includes serving family members, friends, and partners by providing information and support resources on the web and in the community.

https://1in6.org

Disability Services Commission:
http://www.odsc.vic.gov.au/
Phone: 1800 677 342

Carer South
https://www.carersouth.org.au/
Phone: 1800 052 222

VALID
https://www.valid.org.au/
Phone: 03 9416 4003, Freecall: 1800 655 570 (Rural Victoria only)

The Department of Social Services Complaints Line
Telephone: 1800 634 035
Fax: (02) 6133 8442
Email: complaints@dss.gov.au

National Disability Abuse and Neglect Hotline
Phone: 1800 880 052
Email: hotline@workfocus.com

Complaints Resolution and Referral Service
The Complaints Resolution and Referral Service (CRRS) is a free service for people with disability who are users of Disability Employment Services (DES), Australian Disability Enterprises (ADE) and/or Disability Advocacy Services.
Phone: 1800 880 052
Online complaint form

Help to make a complaint or report
If you have a have a hearing and/or speech impairment, you can contact the National Relay Service (NRS) by calling 1800 555 677 then asking for the number listed above for the relevant complaint service

If you need an interpreter, you can call the Translating and Interpreting Service (TIS National) by calling 13 14 50. TIS National will put you through to any of DSS’ listed phone numbers.

Eating Disorders Victoria              
Phone: 1300 550 236
Email: help@eatingdisorders.org.au

The Butterfly Foundation
Phone: 1800 33 4673 | 8am to 12am AEST | 7 days a week (except public holidays)
Email: support@thebutterflyfoundation.org.au
Web: thebutterflyfoundation.org.au

Jewish Care The Front Door team helps people identify and access the right Jewish Care services to address their support needs. When a person contacts Jewish Care for the first time, an initial assessment is completed at the Front Door.

Referral is then made to the appropriate service area within Jewish Care depending on client’s eligibility and needs. The Front Door staff speak English and Russian, while support is also available in other languages.

Call (03) 8517 5999
www.jewishcare.org.au

The Victorian CASA Forum is the peak body of the 15 Centres Against Sexual Assault, and the Victorian Sexual Assault Crisis Line (after hours). Together we work to ensure that women, children and men who are victim/survivors of sexual assault have access to comprehensive and timely support and intervention to address their needs.

Sexual Assault Crisis Line (Victoria)

Call 1800 806 292
www.casa.org.au/

The South Eastern Centre Against Sexual Assault & Family Violence (SECASA) offers a range of services including counselling for victim/survivors of sexual and physical assault, children from the age of 4 and adults, female and male. The Centre also works with non-offending family members, partners, caregivers and support workers.

Call 03 9594 2289 

Victoria Police Sexual Offence and Child Abuse Unit

Call 03 9865 5100

Jewish Care NSW

Call 1300 133 660
www.jewishcare.com.au

Jewish Care can help you with the following services:

  • Child and Family Services which includes Domestic Violence programs
  • Mental Health programs
  • Disability Services
  • Community Aged Services which helps older members of the community to live in their own homes

JewishCare WA provides a warm and caring service for people who need a helping hand.

  • Free Professional Counselling
  • Financial Support & Budget Coaching
  • Helping new Migrants
  • Programs for the Elderly
  • Housing Support

Please call (08) 9275 6743
8.30am to 3.30pm Monday – Friday

Sexual Assault Resource Centre (SARC) is the emergency sexual assault (rape crisis) service for Perth, Western Australia

24 Hour Emergency Line 08 6458 1828
Toll Free 1800 199 888
https://www.kemh.health.wa.gov.au/Other-Services/SARC